Frequently asked questions
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Do workers have to pay to use Hallet?
No. Signing up, applying and every feature are completely free for workers.
Who can see my contact details?
Your phone number is only shared with the business that accepts your application, and only for the duration of the shift. Every view is logged.
How does “I'm here” work?
It becomes active 60 minutes before your shift starts. When you tap the button, your location is captured and your distance from the workplace is checked (300 m by default). Your location is only used at that moment.
What is an urgent job?
It's an option businesses can choose for shifts starting within 48 hours. Workers in that city and role who are available at those times get an instant notification.
When are my credits refunded?
Credits are refunded automatically for jobs that you cancel, or that expire, before any worker is confirmed. Once a worker has been confirmed (and contact details shared), credits are not refunded.
Who pays my wages?
The business pays you. Hallet tracks pay for completed shifts: the business marks the payment as made, and you confirm that you've received it.
Why don't reviews appear straight away?
Reviews are double-blind: they stay hidden until both sides have left a rating (for up to 7 days). This means everyone can give honest feedback without fear of retaliation.
Can more than one manager run the same business?
Yes. The business owner shares the access code from the Team page, and managers use it to join the business when they sign up.
How do I delete my account?
You can download your data and delete your account under Settings > My personal data.